Job Description

VIVO, a : joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities. 

Location: RAF Lakenheath (Travel required across Mildenhall and Feltwell)


Full time ( hours)

Key Purpose:

We are seeking a Heating Engineer to undertake repairs, maintenance and small minor-new works at RAF Alconbury. Employees in this role will provide key operational support to the VIVO business, delivering a great service to our customers, whilst ensuring works are completed on time and within service requirements.

Key Accountabilities:

  • Undertake Statutory, Mandatory and Planned Preventative Maintenance tasks in a safe and efficient manner and ensure all relevant records and documentation is completed comprehensively.
  • Carry out reactive repairs / callouts on the sites heating systems so that the mission critical assets in a timely manner, aiming to always complete within contractual SLA timescales.
  • Undertake minor installation works refurbishment projects
  •  Record all tasks against the appropriate assets via the PDA and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner
  • To mentor apprentices as and when required
  • Liaise with the End User (Military), DIO and members of VIVO supply chain when required.
  • Attend training as and when required to continue your development in the role and comply with changes within the industry.
  • Skills:

    Essential Skills:

  • City and Guilds in Heating/Plumbing or OFTEC or Gas Safe or equivalent
  • Knowledge of relevant Health and Safety requirements including COSHH and RIDDOR
  • Full UK Driving Licence
  • Must be punctual and reliable
  • Ability to self-motivate
  • Excellent communication skills
  • Desirable Skills:

  • Experience of working within a commercial environment
  • Understanding the requirements of the JSP
  • Accredited First Aid qualification
  • Accredited Health and Safety qualification
  • Membership of a relevant professional body
  • Previous experience of operating in an MOD environment and/or previous SC clearance
  • VIVO Defence Services

    The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.